You can place an order directly on our website at autodealershaven.com. Simply browse our product categories, add items to your cart, and proceed through our secure checkout. You can also call our sales team at (315) 469-8075 to place an order over the phone.

We do not enforce a minimum order quantity for most of our products — you're welcome to order as little or as much as you need. Some custom-printed items (such as personalized key tags, oil change stickers, or windshield decals) may have minimum quantities depending on the customization. Check each product page for details, or contact our sales team at (315) 469-8075.

Orders placed before 3:00 PM EST on business days are typically shipped the same day. We ship via UPS and USPS. Standard shipping within the contiguous United States usually takes 3–7 business days depending on your location. Expedited shipping options are available at checkout.

Yes! We offer free shipping on all U.S. orders over $100. It's automatically applied at checkout — no coupon code needed. For orders under $100, affordable flat-rate shipping options are available.

Yes, we can accommodate international orders. International shipping rates and delivery times vary by destination. Please contact us at microtecsupply@outlook.com or call (315) 469-8075 for international shipping quotes and availability.

Yes! Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the UPS or USPS website.

We offer a 10-day return policy from the date you receive your order. To be eligible for a return, items must be:

• Unused and uninstalled
• In their original packaging
• Accompanied by proof of purchase (order confirmation or receipt)

To initiate a return, please contact our customer service team.

The following items are not eligible for return:

• Sale items or clearance products
• Gift cards
• Special-order or custom-ordered parts (custom-printed key tags, personalized stickers, etc.)
• Electrical components

Contact our customer service team to initiate a return. Once we receive and inspect your returned item, we will notify you via email whether your refund has been approved or rejected. Approved refunds are credited back to your original payment method. Please allow time for your bank or credit card company to process the refund on their end.

If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will arrange a replacement or full refund at no additional cost to you. Reach us at microtecsupply@outlook.com or (315) 469-8075.

Yes! We offer customization on many of our products, including:

• Oil change stickers — custom-printed with your shop name, logo, and contact info
• Key tags — personalized with your dealership branding
• Windshield decals — custom numbers and dealer information
• Apparel — embroidered or printed with your dealership logo

Contact our Art & Proofs team at Proofs@cnymail.com to get started on a custom order.

If you have questions about a specific product — whether it's the right size, material, or style for your dealership — our sales team is happy to help. Contact us at (315) 469-8075 or email microtecsupply@outlook.com and we'll guide you to the best option.

We carry a comprehensive range of key tags for car dealerships, including:

• Self-laminating key tags with write-on surfaces
• Vinyl key tags in multiple colors
• Numbered key tags for organized key management
• Locking key tags for security
• Key tag accessories including rings, hooks, and key cabinets

Browse our full Key Tags collection to see all options.

Our deal jackets are available in multiple sizes to accommodate various dealership documentation needs. They come in different paper weights and configurations — some with expanding sides for thicker files. Visit our Deal Jackets collection for detailed specifications on each product.

Our oil change stickers are designed to adhere securely to windshields while remaining removable. They are engineered for clean removal when it's time for replacement. We carry multiple sticker types — static cling and adhesive-backed — so you can choose the option best suited to your needs.

Yes! We offer competitive wholesale pricing for dealerships, auto shops, and resellers who order in volume. Our pricing tiers are designed to reward bulk orders with significant savings. Contact our sales team at (315) 469-8075 to discuss your needs and receive a custom quote.

You can apply for a wholesale account through our website. Visit our Wholesale Program page or contact our sales team at (315) 469-8075 for more information on eligibility and setup.

We may offer payment terms for qualified business customers. To inquire about credit terms, please contact our Accounts Receivable team — Laurie Ratliff at Laurie@cnymail.com. Terms are subject to approval based on your business profile and order history.

Absolutely. If your dealership needs regular restocking of key tags, oil change stickers, deal jackets, inspection forms, or any other supplies, our sales team can help you set up a convenient reorder schedule. Contact us at (315) 469-8075 or email microtecsupply@outlook.com to arrange it.

Yes! We have a dedicated Sales Representative Program for qualified individuals and businesses. Our sales reps earn commissions on orders and receive marketing support. Visit our Sales Rep Program page for details and to apply.

Microtec Supply & Hardware has been proudly serving the auto dealership industry since 1959 — that's over 65 years of providing quality supplies to dealerships, auto shops, and service centers across the United States.

We are headquartered at:
Microtec Supply & Hardware
6985 Henderson Rd
Jamesville, NY 13078
United States

Phone: (315) 469-8075

We are a one-stop shop for auto dealer supplies. Our product categories include:

• Parts Department — Key tags, key cabinets, repair order holders
• Service Department — Oil change stickers, inspection forms, floor mats, seat covers
• Sales Department — Deal jackets, license plate envelopes, windshield decals, sales forms
• Office & Admin — Record books, file storage, labels, administrative supplies
• Marketing — Balloons, flags, banners, promotional items
• Detailing — Cleaning supplies, wash brushes, detailing products
• Seasonal — Snow rakes, ice removal tools

With over 65 years in business, Microtec Supply & Hardware combines deep industry knowledge with personalized service. We offer:

• Same-day shipping on orders placed before 3:00 PM EST
• Free shipping on U.S. orders over $100
• Custom printing on key tags, stickers, decals, and apparel
• 24/7 customer support — reach us anytime
• Dedicated sales reps and wholesale pricing for volume buyers

We're not just a supplier — we're a partner that understands what dealerships need to run smoothly.

You can reach us 24 hours a day, 7 days a week through multiple channels:

We pride ourselves on 24/7 support — contact us anytime and we'll get back to you as quickly as possible.